Important Notice

This report is merely a preview (preliminary report), which should give you a first impression of the provider. Note here that the ratings in each category can still change slightly after the detailed reviews.

A Detailed Review of Casino Cruise

Casino Cruise is one of the most attractive online gaming destinations thanks to its innovative design. The site has been founded in 2014 and even though it’s one of the youngest on the casino scene, it managed to build a good name for itself nonetheless. Such an awesome gaming destination where players can play approximately 750 different games and claim lucrative promotions easily caught my attention. Therefore, I’ve decided to test it and reveal my findings in terms of customer support, safety and fairness. Keep reading and find out everything you need to know about Casino Cruise.

Our Rating of this Casino
  • Game Selection:744
  • Jackpots:22
  • RTP:97%
  • Gambling Licence:UKGC
OUR OVERALL RATING77/100Good Online Casino •

Before moving on to the first reviewed segment, it should be noted that the site earned a good number of bonus points (8/10) and amazed with its live and mobile platforms. However, these two are further overviewed in separate articles.

Game Catalogue Summary9

Total number of titles and game variety are certainly two important things related to the game offer at casinos. Luckily for customers, Casino Cruise boasts with almost 750 titles and all kinds of themes, making the site perfect for fans of slot machines, table games and video poker variants.

Over 550 Slot Machines

Featuring a total of 744 casino games, Casino Cruise can make happy literally any player. The site has a great distribution of games and its table game catalogue counts over 70 games out of which the majority (34) are blackjack variants. There are also 19 roulette games and 22 titles belonging in other categories such as baccarat and poker. Nevertheless, the richest section at the destination is the one with the 579 reel machines. Aside from so many different themes like magical creatures, fairy tales and popular movies, the main strengths of these slots are the great variety of paylines, multipliers (up to 50 in a row) and wild symbols. Several top picks that players simply must try are Guns N’ Roses, Wizard of Gems, James Dean and Irish Gold. Sadly, the selection of scratch cards is not as nearly good as the one of slots; thus, players can try only five titles like, for example, Scratch Ahoy. However, there are 52 arcade games such as Spingo that can be a good alternative for fans of instant-win scratches.

The Most Popular Games at CasinoCruise
Slots (579) Roulette (19) Blackjack (34) Video Poker (32) Table Games (22)
Guns N’ Roses European Hi Lo 13 European Gold Deuces Wild Red Dog
Wizard of Gems Pro Spanish 21 Joker Poker Baccarat
Spin Sorceress English European Jacks or Better Casino Hold’em
James Dean French Single Deck 1 hand All American Pontoon
Irish Gold American Double Exposure Louisiana Double Punto Banco
Legacy Multi Wheel Gold Multi-Hand Vegas Downtown Aces and Eights Oasis Poker

I’ve already mentioned in the previous paragraph that Casino Cruise has a lot to offer in terms of table games. Especially impressive is the catalogue of blackjack variants that includes popular titles such as Hi Lo 13 European Gold and Spanish 21 as well as special games like Premier High Streak Gold. The incredibly attractive Master alongside European, Pro, French and 15 other games form the rich roulette offer, while the rest 22 table games include games like Red Dog, Baccarat, Casino Hold’em and Pontoon. Casino Cruise is a great destination for video poker enthusiasts too considering the fact it features a total of 32 variations like Deuces Wild, Joker Poker and Jacks or Better. Cherry on top, in my opinion, are the 22 jackpot games; great example of those titles would be Mega Fortune and Hall of Gods.

Great Live Dealer Game Selection

Casino Cruise uses the impeccable Evolution Gaming live dealer platform and offers a great selection of games, which are: Roulette (European, Immersive, French and Auto), Blackjack, Baccarat (Regular and VIP) and Casino Hold’em. More details about this live casino can be found in the exclusive Casino Cruise Live Casino review.

Top Notch Mobile App

With nearly 300 mobile games, Casino Cruise certainly can boast with offering one of the best mobile apps on the market. However, the providers whose games are featured there alongside further information about this mobile gaming destination are provided in a separate article that focuses on this section only.

Table Limits Across the Different Games

If I have to summarise the table limits at Casino Cruise with a single sentence, I would say that they’re generally suitable for low and medium rollers. Players can place extremely low bets per session of 1p on most of the games; nonetheless, the maximum betting amount (doesn’t apply for live dealer games) goes up to £1,000 and that’s far from satisfying for VIP gamblers that enjoy wagering larger sums of, let’s say, £5,000 per game.

For example, the limits on slots vary from £0.01 to £200; knowing that there are casinos with max bet of £1,000 per spin, it’s easy to conclude what type of players targets Casino Cruise. The blackjack betting limits aren’t better either; users can wager anything between £1 and £500. The highest max bet of £1,000 can be placed on roulette, where the minimum betting amount ranges from £0.01 to £1. Finally, video poker fans also don’t have too much freedom in betting on their favourite games since the accepted betting amount here goes from £0.01 to £25.

Average RTP Over 97%3

Return to player percentage is an important number which shows whether the games featured at a particular casino are too favourable towards the house or not. Experts believe that if the average RTP at a gaming site is over 95% then players can expect lots of winning gaming sessions; hence, with average RTP of 97%, Casino Cruise is a good place to play. However, the table below reveals that the average values for separate game categories are, in fact, in the mid range and the lower limit for classic slots is simply too low; the starting payout rate for classic reel machines is only 74.90%, but luckily it goes up to 99.00%. On the other hand, the values published for video slots RTP are generally good starting at 95.42% and going up to 96.98%.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots74.90 - 99.00%
  • Video Slots95.42 - 96.98%
  • Roulette97.29 - 97.30%
  • Blackjack99.04 - 99.83%
  • Table games97.84 - 99.27%
  • Video Poker93.95 - 97.97%
  • Scratch Cards92.95 - 95.00%
  • Arcade Games84.00 - 92.00%
  • ..
  • .....
  • Return to Player(%)

The rest of the games have positive payout rates that are over 90%; the only exception is the average RTP of arcade games, which starts at low 84.00%, but goes up to 92.00%. The roulette’s average starting and ending RTPs are almost the same with respective values of 97.29% and 97.30%, which is similar to the situation noted among the blackjack games; namely, the lowest RTP of these titles is pretty high 99.04%, whereas the highest one is 99.83%. The rest of the table games have a combined RTP that starts at 97.84% and ends at 99.27%. Video poker games, traditionally, have a bit lower payout rate that begins at 93.95% and goes up to 97.97%. The scratch cards, similarly to the video poker, have an average RTP below 95.00% ranging from 92.95% to 95.00%.

Overview of Website and Platform7

Casino Cruise has a very neat looking website that captures visitors’ attention from the very same second it’s loaded. All different sections have a really good positioning, thus enabling easy navigation throughout various pages without spending lots of time trying to find what you’re looking for. In terms of loading time, it can be generally said that the all pages load pretty fast and provide smooth transfer from one section to another. Moreover, on the right end of the screen there is quick-access buttons that let players easily make a deposit or contact support, which additionally simplifies completing actions. Furthermore, all banners are very informative and let players directly visit the promotion without having to go through several steps before they get to the desired destination of the site.

The impeccable casino platform featured at Casino Cruise is provided by EveryMatrix Limited. The games, however, are supplied by several game developers including Microgaming, NetEnt, Play’n Go and NYX. Additionally, I already mentioned that the live dealer software is Evolution Gaming’s product. Playing games at this casino doesn’t require downloading files into your device since all titles are available in in-browser play. Plus, the games are also available in demo mode to both visitors and members, meaning no registration is needed in order to try the titles for free. This is a truly awesome feature that lets interested individuals experience the casino and its games before they decide to sign up and make a deposit.

Software Provider EveryMatrix Ltd
Game Developer(s) Microgaming, NetEnt, Play’n Go, Evolution and NYX
Languages English, German, Norwegian, Russian, Finnish, Swedish
Download-Size no download software available
Hardware Requirements no download software available
Software Requirements no download software available
Instant Play Requirements Pentium II or higher, 64mb RAM, Flash Player 10 or higher

As was already mentioned, Casino Cruise offers instant play only. In order to be able to start the games, however, players have to own a Pentium II of higher device with a RAM of at least 64mb. Also, since it’s Flash based, the platform requires Flash Player 10 or later in order to open. The overall gaming experience at the casino is always smooth and pleasant thanks to the provider’s fantastic product. However, players should keep in mind that due to the heavy content weaker devices and/or a weak Internet connection could result in glitches. Nonetheless, if I have to rate the software, I would it give it a strong 7-point rating because it’s stable, beautifully designed and extremely reliable.

Further Information about the Company

Many things can be concluded about a casino site just by knowing its operator. Therefore, I’ve conducted a little research in order to find out more about the owner of Casino Cruise, which happens to be a worldly known company EveryMatrix Software Limited. This is a reputable player on the market; thus, players should expect high safety standards and an overall top notch quality service.

More Information about Casino Cruise
Company Support Security Player Protection
Name:EveryMatrix Software Limited Live Chat:yes Encryption:256bit SSL Deposit Limits:available
Head Office:EveryMatrix, 70 Clifton Street, 3rd Floor, London EC2A4HB, United Kingdom Phone:Malta 00-356-27780982 Gambling Licence:UKGC 000-039383-R-319384-002 Activity Limitations:possible
Parent Company:Genesis Global Limited Email:[email protected] IT-Security:GoDaddy Secure Self Exclusion:by Email
CEO:Ebbe Groes Contact Form:no RTP Test:Technical Systems Testing, Gaming Laboratories International, eCogra Protection of Minors:guaranteed
Employees:over 300 Call back: yes Anti Money Laundering:Maltese and European Legislation Problem Gambling Organisations:Gamblers Anonymous

Operator History and Details

Founded in 2014 and operated by EveryMatrix Software Limited, Casino Cruise is a both relatively young and pretty well-known casino site. To experienced players EveryMatrix should be, in fact, a name that rings a bell since the operator stands behind numerous popular gaming destinations and has a good reputation in the industry. Its head office is in London, the UK and it’s led by Ebbe Groes. EveryMatrix employs a total of 300 people worldwide and it’s part of another established gaming group Genesis Global Limited. In terms of regulation and licensing, this casino site holds two approvals; the first one is issued by the UK Gambling Commission and lets it serve British players. The second one has been granted by the Malta Gaming Authority.

Customer Care8

Happy customers are top priority at Casino Cruise and therefore the casino provides a friendly and professional customer care 24 hours a day, seven days a week. Possibly the best thing about the support service at the site are the so many channels you can use to get in touch with an agent. First, players can try the live chat window and get instant help. Additionally, they can call one of the several toll free lines or request a call back and avoid waiting on the line for a free agent. Obviously, there’s the option to send an e-mail and wait for a response within several hours; however, I wouldn’t recommend this to those in need of an immediate assistance. Moreover, the site has a great FAQ/Help page where visitors and users can find info on various topics such as banking, technical requirements and so on.

High Security Standards7

You should expect that Casino Cruise does anything in its power to keep every single member safe while they’re playing at their site or providing personal and/or financial information. The operator holds two gambling licences and both are from strict regulating bodies that have lots of requirements for their licensees.

In addition, GoDaddy Secure makes sure the site is 100% immune on hacker attacks, making it impossible for third parties to steal classified info that could hurt players in any way. Latest encryption technology (256bit SSL) is the main weapon that helps the operator to provide a safe and secure gambling environment to all customers at all times. Responsible independent auditor for testing the safety of Casino Cruise is eCOGRA and over the years it always has approved of the casino’s operations. Fairness, on the other hand, is audited by TST Labs, which is another popular independent organisation that tests software and games for foul play. Socially responsible, this operator offers many ways to customers to limit their spending and protect themselves from becoming problem gamblers. The basic player protection tool is deposit limits, but also it’s possible to set activity limitations as well. A more drastic measure players at the site can take is self exclusion from seven days to a maximum of one year. All these tools let users control the amount of cash they’re able to upload and spend at the casino, which shows the operator’s dedication to putting players’ needs first.

Bonus Points Overview8

Casino Cruise scooped a total of 8 bonus points and the maximum amount a site can get is 10, meaning the casino has a great deal of things that further improve the overall experience while playing there. Even though the site hasn’t won any special awards, it can be proud of the selection of bonuses and promotions, which earned it the max number of such points (3).

With special games such as Master Roulette and Premier High Streak Gold Blackjack, Casino Cruise attracts players that look for something unique and different. In addition, the site has a well developed VIP scheme and cool extras like the innovative Cruise Vacation promo. Therefore, it can be concluded that this is a new and interesting casino, which always tries to follow latest trends and meet players’ expectations.

Summary of Casino Cruise

All in all, Casino Cruise is one hell of a gaming destination. The site has a great welcome bonus of £1,000 in cash, plus 100 free spins. In addition, it features an amazing game selection powered by various developers. Cherry on top is the exquisite mobile app, which makes gaming on the move as pleasant as playing on desktop devices. Additional strengths of this innovative online casino are the long list of promotions and the rewarding VIP scheme; both of them especially favourable towards regular players.

Strengths and Weaknesses of CasinoCruise
  • Major Strengths
  • large game selection
  • various game developers
  • very good Mobile App
  • Major Weaknesses
  • No RTP details for the many games
  • Minor Strengths
  • relatively many promotions
  • Minor Weaknesses
  • roulette doesn’t count toward wagering contributions

However, experience has taught us all that there aren’t perfect casinos and that there’s always something that can be improved. When it comes to Casino Cruise, I would highlight the lack of RTP details for the games as the major weakness of the site. Moreover, the fact that roulette games don’t count towards wagering contributions is yet another weakness that could be a deal breaker for fans of the table game. This, I would recommend Ladbrokes Casino as a better option for table games enthusiasts and 777 Casino as an alternative with better bonuses.