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- Part of the Betsson Group
- Top Game Promotions
- Slot Tournaments
- Dedicated Customer Service
- Play Now!
This report is merely a preview (preliminary report), which should give you a first impression of the provider. Note here that the ratings in each category can still change slightly after the detailed reviews.
A Thorough Review and Summary of Betsafe Casino
Betsafe Casino was founded in 2006 and it’s been on the market for 10 years now. This gaming site is part of the reputable Swedish Betsson Group and it certainly deserves the attention of both rookie and experienced players. In order to better introduce you with this operator and its top notch casino offer, I’ve prepared a thorough summary of its most important section; thus, readers will get an idea what to expect in terms of game selection, bonus offers and support. Additionally, I will provide details on the owner as well as the security measures the operator employs.
- Game Selection:386
- Jackpots:27
- RTP:97.22%
- Gambling Licence:UKGC
This gaming site received a decent 6-point rating for our bonus point section, plus it amazed me with its impeccable live dealer platform and mobile application. Nonetheless, the last two segments of the casino are further explained in separate reviews which focus on those issues only.
Game Selection Explained9
Nothing is as important to players as the selection and variety of games. Betsafe, thankfully, has a lot to offer in terms of games because the operator features almost 400 titles that come with amazing features, sharp graphics and realistic sounds.
Almost 400 Casino Games
Finding a game of your liking at Betsafe Casino is a piece of cake since the game lobby at the site features almost 400 different slot machines, table games and video poker titles. Even though most of the titles belong to the slot machines section, it can be said that the game distribution at the casino is pretty good considering the fact there are over 10 games in each of the other categories. However, it should be noted that there are no scratch cards and arcade games at Betsafe and that can be a deal breaker for casual gamblers. Out of 386 games in total, the operator offers 331 slots. Dragon Born, Guns N’ Roses, Dead or Alive and Winterberries are only a few top notch titles in the reel games section that come with exciting special features and real life like animations. Therefore, it can be said that, in general, slot machine enthusiast should have high hopes when they visit the game lobby at this casino.
The Most Popular Games at Betsafe | ||||
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Slots (331) | Roulette (9) | Blackjack (13) | Video Poker (19) | Table Games (14) |
Winterberries | Immersive | 21 + 3 | Jacks or Better | 3 Card Hold’em |
Dragon Born | French | Perfect Pairs | Deuces Wild | Casino Hold’em Poker |
Guns N’ Roses | European | Single Deck | Aces nad Faces | Caribbean Stud |
Eye of the kraken | American | European | Tens or Better | Baccarat |
Blood Suckers | Gold Series | Mini | All American Dobule Up | Red Dog |
Dead or Alive | High Limit | Double Exposure | Joker Wild | Oasis professional Series |
Adventures in Wonderland, The Casino Job and 25 additional titles at Betsafe Casino are equipped with jackpots, whose amounts are often life-changing. Additionally, the game catalogue includes nine roulette, 13 blackjack, 14 table game and 19 video poker variants. This means that regardless what type of games you prefer, the site has a good deal of titles to keep you entertained and engaged. Mention-worthy roulette variants are Immersive, Premier Diamond Edition, French and European, whereas in the blackjack section such titles are Gold Multi Hand Premier, Perfect Pairs, 21+3 and Single Deck. The rest of the complete table game offer is made of poker games (3 Card Hold’em, Caribbean Stud…), baccarat and etc. In terms of video poker, users can expect the most popular variations of the game like Jacks or Better, Deuces Wild and All American Double Up. As I was able to notice, all games at the site are available in both practice and real money mode. A recently added cool feature by the operator is the MultiPlay mode that lets customers play up to four games at the same time.
Live Dealer Platform
Powered by Evolution Gaming, Betsoft’s live casino platform is among the best ones on the market. The game selection is good and features five options in total – Roulette, Blackjack, VIP Baccarat, Casino Hold’em and Three Card Poker. You can find out more about this live dealer gaming destination in my special review dedicated to it.
Playing on the Move
Even though I’ve prepared a separate review focused on Betsafe Casino’s mobile app, players should have in mind that the operator in fact offers a web app that features all the games. When I say all the games I mean both RNG titles and live dealer tables.
Table Limits Need Improvement
All types of players are welcomed at Betsafe Casino and the game betting limits perfectly reflect that. Depending on the chosen game and variant, users can place low wagers of only 1c and high wagers of £1,000. However, it should be noted that there are some casinos where the maximum betting amount reaches £50,000 or more, thus the limits at Betsafe may not be satisfying to high rollers. I think the best minimum and maximum accepted wager is seen on the slot machines because the lowest bet varies from £0.01 to £0.50 and the highest one is between £20 and £1,000. Being able to place a £1,000 bet per spin is awesome and can be very rewarding, hence these limits are great for thrill seekers. Blackjack fans also have a good range of betting options that generally start at £0.30 and go up to £1,000. The problematic section, however, is the one where roulette variants are found. Namely, roulette players can place minimum bets from £0.25 to £10 and maximum wagers of only £10-£500; considering that roulette is a favourite to high rollers, these limits are far from acceptable. Lastly, video poker games come with a betting range between £0.10 and £50.
Above Average RTP8
Gambling experts always mention the importance of low house edge or favourability towards the house. Well, the opposite of house edge is return to player percentage, which should always be as close to 100% as possible. Luckily for Betsafe Casino customers, the operator published numbers that are above the average and particularly high is the RTP for classic slots. Only a short glance at the table below reveals that the lowest RTP value at the casino is 89%, which is amazing and very positive. In terms of slot machine payout rates, classic slots start at 89.10% and go up to pretty high 99.00%. Video slots, in contrast, start at higher 95.00%, but go up to 98.00% only. In other words, the house edge on classic slots can be as low as 1%, whereas on video reel machines 2%; even though there are titles with lower house edge than this, everything under 3% is generally considered really positive and rewarding.
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- Classic Slots
- Video Slots
- Roulette
- Blackjack
- Table games
- Video Poker
- Scratch Cards*
- Arcade Games*
- ..
- .....
- Return to Player(%)
* No RTP info for scratch cards and arcade games
The rest of the games at the gaming site can boast with high payout percentages too. For example, roulette variants offer RPT from 94.74% to 98.65%, which is quite good for such games. Blackjack, unsurprisingly, leads with high payout rates between 99.33% and 99.83%. This shows that the operator offers blackjack variants played by very liberal rules that considerably lower the house edge. The rest of the table games have a positive RPT as well, which starts at 94.78% and goes up to 99.37%. The last type of games featured at the site is video poker variants whose payout rates vary from 94.97% to 99.56%. All in all, Betsafe Casino has the right to boast with high payout rates and rewarding games. There are sites whose RTP on certain titles goes under 80%, while the situation at this particular casino offers games with payout rates no lower than 89% and that deserves praise.
Website and Software Performance9
Honestly speaking, Betsafe Casino’s website could use a makeover in order to be improved and provide easier navigation. The design is dark-coloured, which makes the website confusing and sometimes it’s hard to find what you’re looking for. The only positive aspect is that all games are categorised on the left sidebar, plus there’s a search bar that lets you quickly find the game you want to play. However, that won’t work unless you know the exact title. Another problem for users may be the long loading time of the pages because of the heavy content featured at the casino. So, I wouldn’t say that visiting various sections of the website is unpleasant, but I definitely can think of certain things that could be upgraded.
The software provider of Betsafe Casino is BML Group Limited, whereas the majority of the games at the site are NetEnt products. Nonetheless, the game catalogue of almost 400 titles is also supported by other developers like Microgaming, Ongame, NYX, Yggdrasil and Play’N Go. Considering the fact that no download mode is available, players won’t be required to install any files into their device in order to play. The only instant-play requirement they have to meet is to have Flash player installed so the games can be started via the Internet browser they use. It should be noted that the games by popular and well-established providers such as NetEnt and Microgaming run smoothly and come with breath-taking graphics.
Software Provider | BML Group Ltd |
Website | http://www.betssonab.com/ |
Game Developer(s) | NetEnt |
Languages | English, Swedish, Norwegian, Finnish, German, Lithuanian, Polish |
Download-Size | no Download |
Hardware Requirements | no Download |
Software Requirements | no Download |
Instant Play Requirements | Flash |
I’ve mentioned in the previous paragraph that there’s no download software offered to customers at Betsafe Casino. This means that both Windows and Mac users can start the games instantly via their Internet browser as long as they have Flash player. Unlike playing at downloadable casinos that require you to complete a whole process before being able to enjoy playing, at this site you simply click on the game and enjoy it within seconds. The fact that the titles are available in instant-play mode shouldn’t worry you in terms of graphics or sounds, because both are top notch thanks to the developers’ dedication to coming up with great products.
Operator Information
A huge part of the overall service at a casino depends on the company that owns and operates it. Therefore, I’ve provided a set of useful information related to the owner that stands behind Betsafe and commented on important issues such as support, licensing and security. In general, I can say that customers have no reasons to worry about safety and fairness and they can expect great assistance from the support team.
More Information about Betsafe | |||
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Company | Support | Security | Player Protection |
Name:BML Group ltd | Live Chat:yes | Encryption:TLS 1.2 RSA Key | Deposit Limits:available |
Head Office:‘Betsson Experience Centre’, Ta’ Xbiex Seafront, Ta’ Xbiex, XBX 1027, Malta | Phone:00356-2260-3036 | Gambling Licence:UKGC 39579 | Activity Limitations:possible |
Parent Company:Betsson AB | Email:[email protected] | IT-Security:VeriSign SSL | Self Exclusion:possible |
CEO:Ulrik Bengtsson | Contact Form:available | RTP Analysis:Technical Systems Testing | Protection of Minors:guaranteed |
Clients:450 | Nordic Stock Exchange: BETS B | Anti Money Laundering: legislation | Problem Gambling Organisations:Gambleaware, Gamcare, Gamblers Anonymous |
Part of BML Group Limited
This gaming destination, which was founded in 2006, is owned by BML Group Limited and has over 450,000 users. The headquarters of the operator are located in Ta’ Xbiex, Malta. The parent company of BML is well-established gaming company Betsson AB, which is currently lead by Ulrik Bengtsson. Betsson AB is listed on the Nordic Stock Exchange and its code is BETS B. This popular Swedish player on the gaming market has been successfully working ever since 2001. Back to BML, it should be noted that the operator manages three other gaming platforms in addition to the top notch casino and those are poker, live and sports betting. For its impeccable poker software BML won the reputable EGR award for Best Poker Software of the Year in 2013.
24/7 Customer Support10
Customer support is an important segment of online casinos, especially when players face some kind of an issue. Therefore, I pay close attention to the support provided by operators and I can say that Betsafe did a pretty good job here. The casino, first of all, offers support around the clock, meaning you can get in touch with an agent regardless what day of the week or what time of the day is. My research showed that when contacted via live chat or phone, the agents respond extremely fast (in approximately 60 seconds). Similarly, they’re quick in providing a response via e-mail as well and the reply usually comes within 60 minutes. The only negative thing is the fact that there’s no free hotline, thus those asking for help using the phone number will have to cover certain fees. In addition to the support, there’s also an extensive FAQ section with lots of useful information.
License, Safety, Fairness9
Betsafe Casino is well aware how important licensing, safety and fairness are to customers. Therefore, the site took extra measures to provide a safe and reliable gaming atmosphere where users can provide personal and financial information without giving it a second thought. The first and possibly the best indicator that the operator is trustworthy and dedicated are the two gambling licences it holds; the first one is issued by the UK Gambling Commission, whereas the second one is given by the Malta Gaming Authority. With two hard-to-obtain approvals, Betsafe certainly meets high safety and fairness standards.
So, when I mention safety and security I don’t simply say things without checking the whole situation first. The operator uses latest SSL encryption technology TLS 1.2 RSA Key, making customers’ information virtually impossible to get and/or read by third parties. Plus, visitors will recognise the popular VeriSign seal of approval, meaning the site is indeed highly secured. TST Labs also has its seal of approval at the website, but the auditor is interested in the casino’s fairness rather than safety. Thus, no need to wonder if the outcomes are random and unpredictable since there’s a whole organisation testing that on regular basis.
Moreover, Betsafe is a responsible gaming operator that cares about its customers. Hence, members will notice many player protection tools like deposit limits, activity limitations and even self-exclusion. As a result, if by any chance a member starts doubting the reasons they play at the site, they can use these tools to protect themselves and avoid spending money they cannot afford.
Bonus Points Overview6
Betsafe Casino scored 6 out of 10 bonus points in total. I would say that this isn’t the best rating ever, but it’s not bad either. The company has scored EGR Best Poker Software of the Year in 2013 and offers a lot of daily casino bonuses and promotions. Therefore, the first two segments of the rating earned it 4 points.
- Awards.1/3
- Promotions.3/3
- Special Games.1/2
- Loyalty Scheme.0/1
- Extras.1/1
- Bonus Points.6
The rest isn’t as charming since out of 4 remaining points, the casino scooped only 2. In terms of special games, Volcano Eruption deserves to be mentioned, while the £20 Live Casino Bonus is the extras that earned another point for Betsafe. The lack of loyalty scheme, however, ruined the generally positive impression of the bonus section at the casino.
Final Thoughts
In conclusion, Betsafe Casino is a nice destination for spending your free time and enjoying high quality casino games. The site isn’t perfect and certainly comes with some disadvantages; nonetheless, I would say that the advantages lead the way. When it comes to main strengths of the operator, I would point out the daily bonus promos, the slot tournaments and the live casino promotions. Additionally, there is a great deal of jackpot games and mobile happy hours as well. Thus, players can expect lots of bankroll boosts and chances to win live-changing prizes.
- Major Strengths
- Daily Bonus-Promotions
- Slot Tournaments
- Live Casino Bonus Promos
- Major Weaknesses
- none
- Minor Strengths
- many Jackpot games
- Mobile Happy Hours
- Minor Weaknesses
- too complex
A thing that could ruin the overall experience for players is the complexity of the website, which sometimes may be overwhelming to use. Nonetheless, this is far from enough to make Betsafe a bad option; quite on the contrary, I strongly recommend the casino to both casual and pro gamblers. If, however, you want an alternative I would say Royal Panda Casino is good for those looking for a better design and 888 Casino is a smart choice for fans of better bonus offers.