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In-Depth Review of 32Red Casino
32Red has a great reputation among players and casino reviewers alike and for good reasons. They have all a player might be looking for in an online casino and then some. From the rich games selection counting over 570 different titles to the both numerous and convenient bonus opportunities, there’s barely a bad thing you can say about them. In this detailed review, we’ll cover all the different aspects of the casino and rate it according to our strict criteria. By the end of it, you’ll have a way better idea why 32Red is so high up our casino ranking.
- Game Selection: Over 570 Games
- Payout Rate:96.60%
- Gambling Licence:UK Gambling Commission
So what did we take into account while testing and rating 32Red? We chose 10 main criteria and rated all the casinos that we tested according to them. You can check these ratings in the left sidebar or at the end of the review if you’re viewing it on your mobile device. While we were conducting our research, though, it became obvious that we cannot cover every single important detail in only one review. We decided that some of the topics required more attention and, consequently, separate articles. This is why we also prepared additional reviews for the bonus offers, the mobile version, the live casino and the terms & condition of the operator. In this review, on the other hand, we’ll mainly focus on their game selection, the software and the security of their platforms.
The Huge Game Selection10
Undoubtedly, the most important aspect of a casino site is its game selection. After all, why would you need bonuses and promotions, an intuitive and stable software platform or a great mobile version of the casino if you cannot play your favourite game or you don’t have enough game diversity? Thankfully, when it comes to 32Red’s game selection, nobody can have any complaints. With over 570 titles, it’s pretty much impossible for you not to find a game that you’re passionate about. On top of that, their games come with quite the wide betting ranges which makes them suitable for players with smaller bankrolls as well as for high rollers.
Overview of the Game Categories
At 32Red Casino, you can enjoy a huge game selection counting 577 titles developed by the casino software giant Microgaming. Over 400 out of those games are slot machines. The slots at 32Red are separated in 2 main categories: classic slots and video slots. Of course, the video slot section at the casino is way richer and more diverse. Since there are quite a few video slots both in the instant play version of the casino (214) and the download software (305), they are neatly arranged in 5 categories: 5-15 Line, 20+ Line, Free Spins, Bonus and Megaspin. There are also a lot of games that offer progressive jackpots, like the quite famous video slot Mega Moolah, for example, where the jackpot often goes over £3,000,000! Other titles that definitely deserve your attention are Game of Thrones, which comes in two variations – 15-line and 243-way, Terminator 2, Immortal Romance and Jurassic Park.
As far as the classic slot section goes, 32Red literally has no competition. While at other sites you can barely find 5 to 10 classic variations of the most popular casino game, at 32Red you can choose from over a 100. They also are separated in different categories: Regular, Bonus, Megaspin and Fruit Machines. Some of the titles that truly made an impression on us are Jurassic Jackpot, Pharaoh’s Fortune and Flo’s Diner – the slot variation of the famous strategy and time-management video game Diner Dash.
|Featured Games at 32Red Casino
|Table Games (23)
|Video Poker (59)
|Atlantic City Blackjack
|Three Card Poker
|Aces & Faces Power Poker
|European Roulette Gold
|All American Poker
|Game of Thrones
|French Roulette Gold
|Vegas Downtown Multi Hand
|Progressive Cyberstud Poker
|Deuces Wild Poker
|I’m a Celebrity, Get Me Out of Here
|Multi Wheel European Roulette
|Pontoon Gold Series
|Double Joker Poker
|Progressive Supajax Jacks or Better
|Super Fun 21
|Tens or Better Power Poker
Another impressive feature of 32Red is their blackjack game collection. Here you can play over 60 different versions of this casino classic, which is a number I’ve never seen before. Just for reference, usually online casinos offer only a dozen versions of the game, so it’s quite amazing the length to which 32Red has gone to provide the blackjack fans with that many choices. This category also has additional tabs for filtering the games: Multi-Hand, Single Hand and High Limit.
As for the roulette games, they are not as numerous as the blackjack ones, but still I’m sure that every roulette fan will find what they are looking for at 32Red. Among the 10 different variations that are featured in the roulette tab in the Table Games category at the casino, you’ll find the three main types of roulette, i.e. European, American and French, as well as some unique versions such as Multi-Wheel Roulette. Other games that you will find in the Table Games category are Three Card Poker, Casino War, Caribbean Draw, baccarat, craps, Triple Action Hold’em, Red Dog, Rummy, and Sic Bo.
At the Video Poker section of 32Red’s platform, on the other hand, you will find 59 different variations of the game, which again is quite impressive for an online casino. Here you can play all the classic video poker variants such as Jacks or Better, Deuces Wild, All American, Bonus Poker, as well as some more innovative game versions. All the games are arranged in 4 tabs (Standard, Level-Up Poker, Power Poker and Reel Play Poker), which makes it easier for the players to filter out the games they are not interested in.
Short Overview of the Live-Dealer Games
The live games at 32Red do not shine with the highest level of video and audio quality, but they are still quite engaging. Furthermore, the dealers that host them are quite attractive and, at the same time, very professional. Here you can play roulette, blackjack, baccarat and Casino Hold’em against real dealers. There’s quite a lot that can be said about this section at 32Red as it is almost a separate casino, so we’ve chosen to create a separate review for the live-dealer platform which you can check out here. There you will find all the information you might need about the available live games, the betting limits at the different tables as well as details about the most popular dealers at the casino.
Nowadays, it’s unthinkable for an online casino not to offer their customers the opportunity to play on the go. 32Red is no exception and offer great web and native apps for both iOS and Android users. You can find more details about these apps in our 32Red Mobile Casino review, as this, again, is a topic that deserves special attention.
Betting Limits – Minimum and Maximum Allowed Bets
The betting limits at 32Red range from a minimum of £0.01 to a maximum of £27,500. Of course, each game category has its own limits. For example, the minimum allowed bet on most slot games ranges between 1p and £1 while the maximum bets are usually set between £6 and £1250 per spin. When playing blackjack at the site you can bet a minimum of £1 while at some high-limit tables you can only bet an amount higher than £100. The maximum bet limits in this category range between £200 and £25,000. The final example for betting limits that I’m going to give is for the roulette games. The 10 roulette variations at the casino come not only with different features but with different table limits. The minimum betting limits at those tables start at £0.25 and go as high as £100 while the maximum limits range between £100 and £27,500.
eCOGRA-Certified Payout Rates10
One of the best things about 32Red is how transparent they are about the chances of the players to win and the payout rates at the casino. They regularly publish their latest payout reports which are issued by the reputable independent testing agency eCOGRA, which is a courtesy not every casino operator is ready to extend. On top of that, at the ‘Responsible Gaming’ section of 32Red’s website, you can always check the theoretical return-to-player (RTP) percentage for each of the games at the casino. We’ve taken that information and summarised it in this simple graphic:
- Classic Slots92.26 - 97.43%
- Video Slots92.11 - 97.50%
- Roulette94.74 - 98.65%
- Blackjack99.10 - 99.91%
- Table Games97.22 - 99.47%
- Video Poker96.77 - 99.92%
- Scratch Cards95.00 - 95.04%
- Arcade Games90.62 - 97.22%
As you can see, the theoretical RTP for each of the game categories is quite different. It’s at its highest with the blackjack games and at its lowest where arcade games are concerned. The conclusion we can draw from this graphic – 32Red is one of the best options for the blackjack fans, as it offers a variation of the game (Classic Blackjack) with an RTP of 99.91% – an unprecedentedly high RTP not only for this game type but for all casino games in general. As far as the most popular games at the casino go, i.e. the slots, there the RTP is pretty standard, ranging from 92.11% to 97.5%.
The Software Platform7
As I already mentioned, 32Red’s platform is developed by the oldest software house in the online gambling industry Microgaming. With over 20 years of experience, this software provider knows what the players are looking for and provides great services and products, covering all types of platforms: browser-based, download, mobile and live-dealer.
|English, Italian, Japanese, German, Chinese, French, Spanish, Russian, Swedish, Polish, Norweigan
|CPU: Pentium 4 2.8 GHz or AMD Athlon 3000+, 1GB Memory, 10 Gigabyte or more Hard Drive space, graphics card with 128MB memory SVGA, 800×600, 16-bit colour, Sound Blaster compatible sound card
|Windows XP (32-bit), Windows Vista (32-bit and 64-bit) or Windows 7 (32-bit and 64-bit)
|Instant Play Requirements
|Flash Player 10+, Internet Explorer 6+
Unfortunately, we couldn’t give 32Red’s software platform a rating higher than 7 due to the fact that it’s obviously quite old and also a little bit slow. The flash casino is a bit lighter, but, on the other hand, it contains fewer games than the download one. Also, there are a lot of games that don’t feature basic gaming options such as quick spin and autoplay.
But, of course, it’s not all bad. 32Red’s software actually has some very nice perks. One of them is the fact that when you hover over the icon of a game with the mouse, in the right sidebar appears a short summary of the game or some statistics about it. If the game features a jackpot, then you’ll also see the unique feature of the casino called Jackpot thermometer. This feature calculates how likely it is for the jackpot to drop soon taking into account how often the jackpot is won and when was the last time it dropped. This is definitely a feature that I haven’t seen at any other casino. Also, in this right sidebar you can see additional details about the games. For example, if you choose to play video poker and hover over the icon of the game you’re interested in, in the sidebar will appear information about the jackpot amount, the number of decks and whether or not this is a single hand variation.
Though it doesn’t shine with the most modern look out there, 32Red’s website is quite functional, fast-loading and intuitive. You can find everything that you are looking for with a click of a mouse, including instructions on how to download and install the desktop software of the casino which is actually the one that we recommend you use, as it features way more games and gaming options than the instant-play one.
Additional Information about the Casino and the Company Behind It
On top of being a really entertaining and engaging place to play casino games at, 32Red is also one of the most reputable and trustworthy gambling operators on the British market. The casino was founded back in 2002 and since then has proven itself to be one of the front-runners in its field. It has won numerous awards and prides itself on being named ‘The Casino of the Decade’ by the reputable gambling forum Casino Meister.
32Red Casino is owned and by 32Red PLC, a company that is licensed by the United Kingdom Gambling Commission and Traded on the London Stock Exchange. Except for casino, 32Red offers also other gambling products, such as bingo and sports betting. The company is also very involved in promoting responsibility in gambling and a proof of that would be their support of the famous problem gambling organisations GamCare, Gamblers Anonymous and Gambling Therapy.
|Additional Details about 32Red Casino
|Name:32Red Online Casino
|Head Office:942 Europort, Gibraltar
|Phone:0808 180 3232
|SLL Certificate:Entrust Certification Authority
|Parent Company:32Red Plc
|Protection of Minors:Guaranteed
|London Stock Exchange:GB00B1QH8P22
|Anti Money Laundering:ID-Check prior to first withdrawal
|Problem Gambling Organisations:GamCare, Gambling Therapy, Gamblers Anonymous,Gam-Anon
Overview of the Customer Support9
Should you encounter a problem or have questions that you can’t find the answers to, you can always contact the customer support team at 32Red. The polite representatives will quickly find the solution or the answer that you are looking for so that you can resume your activities at the casino without any worry. You can contact them by phone, email, live chat, Skype and even fax, which is an option that not many online casinos offer. We have to deduct one point from the perfect score, though, because in order to get to the live chat, you have to first go to the Help Centre of the operator’s platform, select one of the questions (preferably the question that is closest to the one you have) and only after that you’ll get the option to chat. Other than that, I cannot say anything bad about the customer support at 32Red.
Licences and Certificates Held by the Operator7
As I already mentioned, 32Red holds a UK Gambling Commission licence which is the only type of document that can authorise a casino to offer its services to residents of Great Britain. Additionally, the casino is also licensed by the Gibraltar Gambling Authority which doesn’t really concern UK players but is a really good sign for the trustworthiness of the casino.
Another very important certificate that 32Red holds is the one issued by eCOGRA. This testing agency audits the casino every single month and prepares a report on the payouts at the site. To view the latest payout report, go to 32Red’s website and click on the eCOGRA logo displayed in the footer of the page.
Bonus Points Earned by the Casino5
Even though 32Red got one of the highest scores without any interference on my part, I still gave them 5 additional points because they absolutely deserve it! One of the points I gave them is for the fact they have won the prestigious EGR award ‘Casino Operator of the Year’ and also because they were named ‘casino of the decade’ by the reputable forum Casino Meister.
- Special Games.2/2
- Loyalty Scheme.1/1
- Bonus Points.5
I also gave 32Red one point for their which are, in fact, quite numerous and target different types of players, and one additional point for their loyalty programme. Last but definitely not least, I gave them two additional points for their huge games selection which contains a lot of interesting game variations.
32Red – A Reputable Casino with a Huge Game Selection
It’s not that hard to imagine how 32Red reached such a high position in our casino ranking. This operator has everything a player might need – the games, the bonuses, the platform. It’s also one of the most reputable sites on the UK market, with over a decade long history of activity. Being powered by the software giant Microgaming has secured them a great game selection and round-the-clock support for their users. All in all, 32Red is definitely one of your best choices for an online casino if you’re playing from the UK.
- Major Strengths
- 570+ casino games
- Numerous awards
- Great payout rates
- Major Weaknesses
- No live casino on mobile
- Minor Strengths
- 24/7 customer support
- Minor Weaknesses
- Not so good-looking interface
Sure enough, it’s not all good news for the players that choose 32Red. I consider a serious flaw the fact that they don’t have a live-dealer mobile app and a minor one that their lobby is not among the prettiest. If those are deal-breakers for you, a great alternative for you would be Leo Vegas Mobile Casino. But then again, is there an operator that offers only advantages and doesn’t come with some flaws? As long as the site is safe and fair and offers a good amount of bonuses and a great game selection, I’m good.
Frequently Asked Questions
In this section of the article, we’ll collect all the additional questions that are readers have. Should you have a question the answer to which you cannot find in our review, please write us at .
Is there a download software for Mac?
Unfortunately, 32Red’s download software is built only for Windows and is not compatible with Mac OS. Thankfully, the 32Red Flash Casino is compatible with all types of browsers and operating systems, including Mac.
How can I uninstall the software?
Funny enough, you can learn what are the steps to uninstalling the casino’s software at the ‘Getting Started’ page on 32Red’s website. Basically, you can use the search bar tool in the start menu to find the ‘Uninstall a Program” option. Then you just need to find the 32Red entry in the list of programs and double-click it. An uninstall wizard will appear which will guide you through the process of removing the program.